We experienced a backup hard drive failure on one of our servers Saturday, Oct 10th. We have replaced the problem server on Sunday. Our site is down from 2pm to 4:30pm pacific time. If you have custom API integration to … Continue reading →

You can now search for Cancelled orders under Order History. You can use this feature to get a list of orders to refund. In addition, you can search orders by tracking number. We also made a change to search display … Continue reading →

We released new layout for HK China label: A Hong Kong CN22 + address label on a A4 half page US integrated CN22 form You can choose which one you want under Setup => Shipping. In addition, we have updated … Continue reading →

We released several bug fixes: 1) update and combine error for certain countries are fixed. 2) for oscommerce based shopping carts (zencart, oscommerce, creloaded), the order line item subtotal is wrong, this has been fixed for new orders imported after … Continue reading →

We have released some enhancements: 1) you can now select to “save” the ship date selection for the current session. For example, if you select “Ship Date” to be “Tomorrow”, you can save it so that all open order display … Continue reading →

We have released a revised plugin for Firefox 7. Please click on “Quick Start Guide” => Firefox and install or upgrade your plugin to make “USPS Direct Print” work.