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Review Order
We automatically update shipping info to the marketplace right after a shipping label and tracking number is generated. We also have an option now if you need to delay the shipping info update to marketplaces.
This option can be set on the marketplace integrations page:
- Navigate to Integration => Marketplaces & Carts, and click the Marketplace that you have integrated.
- Click the pencil icon on the right side to edit.
- Click the drop down list for the Upload Tracking option, and choose "After shipping label generation + review".
- Click Save button
The orders shipped after this setup will not be updated to the marketplace until you review the orders and manually mark the review completed. This workflow gives you a final chance to review the shipping label, submit the order with label to a WMS/3PL software that we integrate, etc. before the order is marked as shipped and tracking number uploaded back to marketplace.
The pending review orders are listed on the pages under the Review menu. You can simply go to the Normal page to review all the orders instead of navigating to each order queue pages.
Once you finish reviewing the orders, make sure to select them and click the "Mark Order Review Done" button on the top.