Chewy

eapplix ActionShip supports EDI integration with Chewy (the pet food and treats retailer), for order sync, shipment update, invoice submission and inventory update.

• ActionShip will automatically download orders from Chewy and confirm/acknowledge the downloaded orders.
• After you fulfill the orders, ActionShip will automatically upload tracking numbers and send invoices. 
• For the orders cancelled on Chewy, ActionShip will automatically receive the change file and update the orders to cancelled in our system.
• For the orders you cancel in ActionShip, we will send the cancel status to Chewy as well.
• If you choose to use our Inventory Advisor and setup the products, quantity data and warehouse name correctly in ActionShip, we will upload the inventory update file once per day.

We will collect a processing fee for each downloaded order, and charge monthly together with the service fee.

Please note our default Packing Slip template would not meet the retail store's specific requirement.  You can choose to go to the DSCO web portal and generate the Packing Slip, or customize the packing slip template in your ActionShip account (with a one-time customization fee cost).

Integration Setup

Each ActionShip account can only integrate with one Chewy account.  If you have multiple accounts with Chewy, you would need to setup multiple ActionShip accounts.

The EDI integration is required to use the Rithum DSCO platform. DSCO requires an On Boarding and integration testing process before the integration can go live. We will charge a fee for the testing and setup.

To initiate the integration, Please create an account with Rithum DSCO and contact us  with the DSCO account login credential