-
What's New
Shein
Temu
TikTok Shop
Split Order
Tags and All Unshipped page
Amazon Carrier
OrderTags
Review OrderHelp Topics
Expand all | Collapse all
Duplicate Order
Sometimes you want to re-ship an order by creating a duplicate. This can easily be done by finding the original order at History => Search to find the order, then click "..." on the right of the order. Select RMA from the drop down menu.
Once you reach the RMA page, change the mode to "Duplicate". Enter a Order ID. You get to choose to change the original order id, for example you can add a -2 to the end of the order id. You can further edit the order to change the content or the address, place into a different queue, add notes, etc.
Once finished editing, you click on the "Save" button and you will get a duplicate order ready for shipping. The order will be the same as if you used the "Add Order" to create a Manual order.