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3PL / WMS software
Teapplix ActionShip supports integration with a growing list of external system including many 3PL / MWS software. We can automatically submit orders to the MWS software, and download the shipping info with tracking number. For some of the MWS integration, you can also submit a shipped order together with the shipping label and packing slip.
Linking 3PL Accounts
You can add integration to your 3PL / MWS accounts under Integrations -> 3PL page. For most of 3PL/MWS, Teapplix restricts to only one account per integration, but for several MWS software such EccangWMS and LingXingMWS, you can link multiple accounts. You also need to complete the following setups.
Warehouse Selection
After linking to a 3PL / MWS account, your first step would be to enable the warehouses to submit order into and to download inventory quantity from. On Integration->3PL page, expand the "Enable More Warehouses" section and check those warehouses to enable. The enabled warehouses will be shown on several web pages as a drop down list for you to select.
3PL Methods Configuration
Once you enable your warehouses, expand the "Configure Fulfillment Ship Methods" section to get the list of services / ship methods from the 3PL / MWS warehouses, they will be displayed in the format of "ship method code (ship method name)".
Check the ship methods that you would need to use. The selected ship methods will be shown on the ship method drop down list for each order so you can assign to the order before submitting it to the 3PL /MWS.
3PL Ship Method Mapping
Normally when you submit an un-shipped order to 3PL/MWS, you can assign the 3PL native ship method to order and submit.
However, sometimes this is not feasible and you have to use a Teapplix ship method on the order. For example, you ship the order on Teapplix first, then submit the order with the shipping label to 3PL/MWS, or you have setup Remember Weight on Teapplix and setup to automatically submit orders to 3PL/MWS.
To make such order submit work, you can define 3PL ship method mapping, that maps a Teapplix ship method to a 3PL native ship method code. This can be done on each 3PL/MWS integration page,
Open the mapping page by clicking the "..." on the right side and choose "Ship Method Mapping", or by clicking the "Ship Method Mapping" actin link on the top.
Click Add One, choose a Teapplix ship method, then enter the 3PL / MWS native ship method code (please make sure to enter the code).
3PL Item Mapping
If the item SKU on Teapplix is different from what is used on the 3PL / MWS software, you would need to setup item mappings under that 3PL/MWS integration, to maps a Teapplix SKU to a 3PL/MWS SKU. They are used for submitting order and downloading inventory quantity.
On the 3PL/MWS integration page, click the "..." on the right side and choose "Item Mapping", or click the "Item Mapping" action link on the top. Then click Add One to add the item mapping one by one.
Naturally, we want a Teapplix SKU to map to one and only one 3PL SKU per 3PL warehouse. On the flip side, if two different Teapplix SKUs map to the same 3PL warehouse SKU (example Teapplix SKU K1 and K2 both mapped to 3PL SKU WW), the inventory quantity on the warehouse SKU will "duplicate" in ActionShip® on both SKUs.
In this case, orders with item T1 and T2 will both ship out W from the warehouse. If W has quantity of 10, then both T1 and T2 in ActionShip will have quantity of 10.
Submitting open orders to 3PL/MWS
You can manually submit open orders on the Orders page. First select the correct 3PL/MWS warehouse from the Profile drop down list, then set the correct ship method and weight on the order, click the Submit button.
You can also setup a filter to automatically submit qualified orders to a 3PL/MWS warehouse.
Downloading Tracking Numbers From 3PL/MWS
After an open order is submitted to 3PL/MWS, Teapplix will periodically check with 3PL/MWS for shipping status. Once such order is shipped on the 3PL/MWS, we will download ship carrier, ship method and tracking # information from 3PL/MWS, map to Teapplix ship method and carrier, then update to the original marketplace / retail store.
If such mapping is not found, we will use some default mapping pre-established between Teapplix and the 3PL. Typically, Teapplix establishes mapping rules for USPS, FEDEX and UPS.
Some marketplaces require not only the carrier, but also ship method to precisely mark an order as shipped. In such case you are best served to establish per method mapping between 3PL and Teapplix.
Submitting shipped orders with shipping label to 3PL/MWS
In order to submit shipped orders to 3PL/MWS, the orders have to be put in the "Review" status after they are shipped. Go to Integration->Marketplace & Carts page, edit the marketplace integration, click the drop down list for the Upload Tracking option, and choose "After shipping label generation + review".
You can go to the Reviews page and manually submit those orders to 3PL/MWS. Those orders tracking number will be updated back to the marketplace only they are submitted and removed from the Review page.
You can also setup a filter to automatically submit the shipped orders. The filter should choose the option for "Run on Shipped Orders".
Quantity Download
If you have InventoryAdvisor, ActionShip will download quantity from 3PL Warehouse to ActionShip. This will only happen when you turn on "Multi Warehouse" and create specific warehouse for each 3PL warehouse instance.
List of 3PL / MWS software we support:
- EccangWMS
- LingXingMWS
- ShipoutMWS
- 4PX Fulfillment
- Gucang
- 51 Delivery
- Anmeigroup
- Chukou1
- Gigacloud Logistics
- K5
- Ware2Go
- Winit
- Finale Inventory
- And many more