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API Error Codes
This page describes API error codes that are generated on certain cases. The common API error message looks like this:
{
"Success": false,
"Code": 10,
"Message": "Schema validation exception",
"Description": [
"/ShipDate is required"
]
}
The list of possible API error codes values with description:
Note: This list is subject to expand.
Common errors | |
1 | Internal Server Error |
2 | Common Runtime exception |
5 | VHOST not exists |
6 | User do not have required permissions. Contact support, please. |
10 | Schema validation exception |
11 | Invalid token |
12 | Not authenticated |
20 | Unable to insert data |
30 | Database error |
99 | Development in progress... |
Order errors | |
10000 | Order validation error |
10001 | Order does not exist |
10002 | Order address validation error |
10003 | NotShipped parameter can not be used together with ShipDateStart or ShipDateEnd |
10004 | VSAccountID is only available under License Virtual Seller Mode |
10005 | Both VSAccountID and StoreKey must be set under License Virtual Seller Mode |
10006 | Order options validation error |
10007 | DetailLevel parameter is wrong |
10008 | Order already exists |
Label errors | |
20000 | Common purchase label error |
20001 | Order is already shipped, but passed Address, Method, Dimensions or Weight are not correct. Please correct the data and try again. |
20002 | Empty reply from batch server |
20003 | Provider not supported |
20004 | Json request format is not supported yet |
20005 | Unsupported request format |
20006 | Provider is not implemented yet |
20007 | Bill third party currently is not supported |
20008 | Shipping method was not assigned |
20009 | No label data found |
25000 | Unknown label type |
25001 | Order Id is not specified |
25002 | Label was not purchased |
25003 | PDF batch is not ready |
25004 | Batch is not found |
25005 | Documents for order not found. |
25006 | PDF generation failed. |
25007 | Invalid reply from label server |
25008 | File not found |
25009 | Provider not specified |
25010 | Empty reply from queue server |
Address Validation errors | |
30000 | Validation Provider is currently not supported |
30001 | Unknown error from AV engine or address can not be validated |
Cancel Label errors | |
40000 | One of [TxnId, ClientRequestId or TrackingInfo] should be set |
40001 | Tracking Number does not exist for provided Carrier |
40002 | Provided Tracking Number is ambiguous. Please use TxnId to cancel the label. |
40003 | Both Tracking Number and Carrier must be set to cancel the label |
40004 | Label is not purchased or was already cancelled |
Product errors | |
50000 | Parent Product does not exist |
50001 | Parent Product is not Combo Product |
50002 | Product does not exist |
50003 | Product is not a Combo Product type |
50004 | At least one parameter should be passed |
50005 | No products were imported |
50006 | No data passed |
50007 | Parent Product is not Root product |
50008 | No Product Variations passed |
50009 | Product is not a Product Variation Root |
Listing errors | |
60000 | Warehouse isn't allowed for this account! |
60001 | Listing Type only available if StoreType is 'amazon' |
60002 | At least two parameters should be passed |
60003 | SellerID is required |
60004 | StoreKey must have 2 chars and contain country code for StoreType='amazon' |
60005 | StoreKey must contain correct country code for StoreType='amazon' |
60006 | No Amazon config available for provided data |
60007 | StoreKey is required and must contain 3 chars |
60008 | WebhookEndpointName is required for SyncMode='deferred' |
60009 | Notification endpoint does not exist |
60010 | Passed StoreType is not allowed for SyncMode='immediate'. Please use SyncMode='deferred' instead. |
60011 | Wrong SyncMode. Accepted values 'immediate', 'deferred'. |
60012 | VSAccountID and StoreType are required |
60013 | Download Listing Exception |
Shipment errors | |
70000 | Empty confirmation list |
70001 | At least one parameter should be passed |
70002 | To get single order shipment info TxnId should be set, but no ShipCarrier and/or TrackingNumber should be set. To try finding order shipping info by Carrier and Tracking Number information, (ShipCarrier and TrackingNumber) should be set, but no TxnId should be set. |
70003 | To try finding order shipping info by Carrier and Tracking Number information, (ShipCarrier and TrackingNumber) should be both set. |
70004 | If StoreKey is specified then StoreType must be specified too |
75000 | Could not obtain a zone(s) for requested routes |
76000 | Rate exception |
76001 | Unable to calculate rates for this shipment |
77000 | Carrier not specified |
77001 | Wrong carrier value |
77002 | Tracking number not specified |
78000 | Wrong service provider |
78001 | USPS Scan Form Error |
Virtual Seller errors | |
80000 | VSAccountID must be provided and must contain 4 alphanumeric characters |
80001 | Account name already exists |
80002 | Invalid partner ID |
80003 | Token and SellerAccountIdentifier are empty |
80004 | Account name do not exist |